Terms and Conditions ez88 — Platform Usage Rules & Policy

These Terms and Conditions ("Agreement") are a legally binding contract between you ("User" or "Member") and ez88 ("Platform", "We"). This document governs all aspects of using the ez88 platform, including account registration, deposits, withdrawals, participation in games, and use of any services offered.

By accessing the ez88 website, creating an account, making a deposit, or using any of the services provided, you expressly and implicitly agree to comply with all rules and conditions stated here as well as any additional policies published from time to time.

Ez88 reserves the right to change, add to, or amend these Terms and Conditions at any time without prior notice. It is your responsibility to review this document periodically. Continued use of the platform following any amendment constitutes your acceptance of the updated terms.

To be eligible to use the ez88 platform, you must meet all of the following requirements without exception:

• Aged 18 years and above at the time of registration and throughout your use of the platform.
• Be located in a jurisdiction where use of the ez88 platform is legally permitted.
• Not appearing on any list of individuals blocked or prohibited by relevant regulatory bodies.
• Have full legal capacity to enter into a binding agreement.
• Register under your own name — registration on behalf of third parties is not permitted.
• Not having a previously closed ez88 account due to a policy violation.

Ez88 reserves the right to request proof of identity and age at any time through the Identity Verification (KYC) process. Failure to provide the required documents within the specified timeframe may result in a temporary account restriction or closure.

Each individual is only permitted to hold one ez88 account. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of all funds and wins.

During registration, you are required to provide accurate, complete, and up-to-date information. Details to be provided include your full name as per your identity card, an active phone number, a valid email address, and Malaysian bank details in your own name.

• You are solely responsible for maintaining the confidentiality of your account password.
• Do not share your login credentials with anyone, including family members.
• Notify ez88 immediately if you suspect your account has been accessed without authorisation.
• All activity that occurs within your account is your own responsibility.
• Update your account information if there are any changes to your personal or banking details.

Ez88 uses 256-bit SSL encryption to protect all account data. However, password security and device access remain the sole responsibility of each member.

Ez88 supports a wide range of deposit and withdrawal methods, including Malaysia's major local banks — Maybank, CIMB, Public Bank, RHB, Hong Leong, and AmBank — as well as popular digital wallets available in the Malaysian market.

Deposit Policy:

• All deposits must be made using a payment method registered in the member's own name.
• Deposits from third-party accounts are not accepted and will be returned or forfeited.
• Ez88 is not responsible for any delays caused by banks or payment processors.
• The minimum deposit amount is as stated in the Deposit section of the platform and may vary depending on the payment method.

Withdrawal Policy:

• Withdrawals are processed to a Malaysian bank account registered in the member's name only.
• Withdrawals are typically processed within 5 to 15 minutes for local Malaysian banks.
• Ez88 reserves the right to require identity verification (KYC) before approving any withdrawal.
• Minimum and maximum withdrawal limits are displayed in the Withdrawal platform.
• Withdrawals will not be processed if bonus wagering requirements have not been met.

All transactions on ez88 are conducted in Malaysian Ringgit (MYR). ez88 reserves the right to hold or delay any transaction that raises suspicion of fraud or money laundering for investigation purposes.

Ez88 offers a variety of bonuses and promotions to new and existing members from time to time. All bonuses are subject to wagering (rollover) requirements that must be fulfilled before any withdrawal is permitted.

• The wagering requirements for each bonus are clearly stated in the relevant promotion terms.
• The welcome bonus is only available to new members who have not previously made a deposit.
• Each member is entitled to claim each type of bonus once only unless otherwise stated.
• Ez88 reserves the right to forfeit any bonus obtained through unauthorized means or system abuse.
• Bonuses may not be transferred between accounts or converted directly to cash without fulfilling the wagering requirements.
• Using multiple accounts to claim bonuses is prohibited and may result in the closure of all associated accounts.

Any attempt to exploit system loopholes, use automation software, or illegally coordinate wagering strategies to gain an advantage in promotions constitutes a serious violation of these Terms and Conditions.

All games available on the ez88 platform — including Live Casino, Slots, Sports Betting, and Fish Shooting — are operated in accordance with their respective rules displayed within each game. Members are responsible for understanding the game rules before playing.

• The outcome of all games is final once recorded by the ez88 system.
• Any technical disruptions during a gaming session will be resolved based on stored system records.
• Ez88 uses an independently audited RNG (Random Number Generator) system to ensure the fairness of all digital games.
• Live Casino games are operated by real human dealers and results are based on actual outcomes at the table.
• Sports betting is subject to the odds and rules set for each respective sporting event.
• Ez88 reserves the right to void any wager placed as a result of a technical error or incorrectly displayed odds.

Members are not permitted to use any automation software, bots, or assistive tools that provide an unfair advantage in any game. Violation of this rule will result in immediate account closure.

Ez88 is committed to providing a safe, fair, and enjoyable gaming environment for all members. To achieve this, all members are required to adhere to the following code of conduct:

Permitted:

• Using the platform for legitimate personal entertainment purposes.
• Contacting the ez88 support team for account-related assistance.
• Using the self-management tools provided by ez88 to control your gaming activity.

Strictly prohibited:

• Opening multiple accounts or using another person's identity to register.
• Engaging in any form of money laundering or suspicious financial transactions.
• Using bots, automation software, or hacking tools to access or manipulate the platform.
• Sharing your login credentials with others or allowing another person to play on your account.
• Threatening, insulting, or harassing ez88 staff or other members.
• Spreading false information about ez88 with the intent of damaging the platform's reputation.
• Exploiting any bugs or system errors to obtain unauthorized gains.

Violation of any of the above rules gives ez88 the right to suspend or close the relevant account immediately, forfeit all balances and wins, and take appropriate legal action if necessary.

Ez88 takes the protection of all members' personal data seriously. All information collected during registration and use of the platform is processed in accordance with Privacy Policy ez88, which may be referenced separately.

• Your personal information is used solely for account management, transaction processing, and legal compliance purposes.
• Ez88 does not sell or share members' personal data with third parties for marketing purposes.
• All communications between your device and ez88 servers are protected by 256-bit SSL encryption.
• The KYC process is carried out to meet legal compliance requirements and for no other purpose.
• You have the right to request access to your personal data held by ez88 at any time.

For more information on how ez88 handles your personal data, please refer to the Privacy Policy us.

Ez88 provides its platform and services on an "as is" basis and makes no guarantee that the platform will be free from technical disruptions, errors, or downtime at all times.

• Ez88 is not responsible for any financial losses incurred by members as a result of their activity on the platform.
• Ez88 is not responsible for processing delays caused by banks or third-party payment processors.
• Ez88 is not liable for any damage, loss, or liability arising from the use of or inability to use the platform.
• Ez88's maximum liability to any member under any circumstances shall not exceed the member's net deposit amount in the thirty days preceding the event giving rise to the claim.

Playing on online entertainment platforms carries financial risk. Please ensure you only wager money you can afford to lose and make use of the self-management tools provided by ez88 if needed.

Both parties — the member and ez88 — reserve the right to terminate this agreement and close the account at any time, subject to the following conditions:

Closure by Member:

• You may request account closure at any time by contacting the ez88 support team via live chat.
• Any remaining balance in the account will be processed for withdrawal after the account review is complete, subject to applicable bonus wagering requirements.
• If you need a temporary break, you can use the self-exclusion feature available in your account settings.

Closure by ez88:

• Ez88 reserves the right to close or suspend any account that violates these Terms and Conditions.
• Closure due to a policy violation may result in the forfeiture of all balances and wins in the account.
• Ez88 may close an account without prior notice if there is reasonable suspicion of fraud, money laundering, or other illegal activity.

Ez88 reserves the right to change, add to, or amend any section of these Terms and Conditions at any time at our sole discretion. Members will be notified of any material changes via their registered email or an in-platform notice.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the ez88 platform after any amendments are published constitutes your full acceptance of the updated terms. The latest update date will always be displayed at the top of this document for your reference.

If you disagree with any amendments made, you have the right to stop using the platform and request account closure in accordance with the procedure stated in Section 10 above.

If you have any questions, concerns, or enquiries regarding the ez88 Terms and Conditions, our support team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the corner of the platform.
• Email: [email protected] — we aim to respond to all enquiries within 24 business hours.

For more information on platform policies, please refer to the following pages: Privacy Policy, Responsible Gaming, and FAQ.